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Insurance company updating KYC records incorrectly

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The government cKYC records are used by a large number of companies, organizations. Yet in a major financial fraud, a large insurance company is incorrectly updating the cKYC records of a customer to use the earlier address of the customer, falsely claiming that the passport uses the earlier address. What can be done to correct the government ckyc records?
 
To correct government cKYC records, the customer must submit a formal request with updated documents proving their correct address. The responsible authority then reviews and updates the information to ensure the records are accurate and reliable.
 
Last year I found that the address was incorrect and I wasted a lot of time to correct it. Now the insurance company is again using the incorrect address despite repeated requests to use the correct address , and the insurance company has also updated government records incorrectly.
 
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