A business that can accept it's mistakes always has more loyalty from customers.

[Trush Jodie]

Most businesses would never accept to own up to their mistakes. They would always put up a defence. They probably are trying to protect their reputation.

But a business that would accept it's mistakes would be seen in a more positive light and command more loyalty from customers.

 

[eLdavis]

To be able to accept your mistakes as a business owner means you are willing to change and be better as well.

 

[Augusta]

This attitude reflects a commitment to ensuring a positive customer experience and goes beyond simply deflecting blame

 

[Stardom22]

It's not that easy for most businesses to accept their mistakes or even responding to negative reviews. However a good business manager that cares for their customers and business for sure would do the needful as per the customer's satisfaction.

 

[kit_hung]

Admitting mistakes builds more trust attracts more customers than foolishly defending yourself. A business cares about its reputation should be polite.

 

[Fidelia]

When a business is able to accept it's mistakes, it shows that the business has the desire to improve anf customers would trust more.

 

[kit_hung]

business that admits mistakes builds lot of respect on the street. Customers prefer to see honesty over false pretenses. step paves way for service improvements and greater profits later on.