A service company has a policy of "if we are a minute late, don't pay us". What do you think of that?

[Kross]

So I want to patronize some decorators. And after agreeing on everything, I remind them of the timeline to deliver. They told me that they have a policy that if they deliver a minute late, the client should not pay them.

And it is so in their policy document. Don't you think that is too risky?

 

[Augusta]

I don't think it is .this is one way to lure customers and another is to grow the business by being disciplined

 

[King Belieal]

That is competence in its highest level. The fact that they're ready to forfeit their pay if they can't deliver on time is really something I would consider as competence and capacity. It might seem risky but it helps them have an edge over others.

 

[eLdavis]

It means they are a 100% sure they will be able to meet when it comes to delivery. Not every business can boost of this though.

 

[Springtime]

This is a very bold promise. Being 1-mimute late can be due to various reasons such as transportation issues or other unexpected events happen on the road.

 

[Augusta]

I think we should trust such a business because they are ready to stick their reputation and it shows that they are confident to always deliver

 

[Min George]

That's too bold. I am certain the business has solid structures that they are very certain won't fail with strong backup systems, before they can make this promise.