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Always prepare a prima facie evidence in case worst comes to worst in your business

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Remember, there's no perfection in business. There are problems that may occur beyond your expectations like factory defects, wrong delivery of orders, wrong product contents, misplaced receipts and other unbearable happenings that might be twisted by a customer. Over work of the employee in-charge of orders and deliveries can cause a discrepancy, however, there are chances that a customer denies receiving a cash change but the receipt shows the cash was received after it's signed. Another proof to show is the CCTV camera. Always support a case like this with a prima facie evidence to overthrow the contention of the rude customer.
 
This is one of the major importance of keeping records in your business. Have come across customers that are not just trust worthy. Keeping a record can help you prevent losses.
 
This is one of the major importance of keeping records in your business. Have come across customers that are not just trust worthy. Keeping a record can help you prevent losses.
That's humans for you. you can't just trust them . So you need to always have your records to cross check with their words.
 
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