Apart from pricing, which other aspects can a business use to compete against similar businesses?

[Kross]

Most businesses always use pricing as their major point of competition. And it can be damaging to a small business to use pricing to compete against a bigger business.

What other aspects are available for a business to use and compete apart from pricing?

 

[Augusta]

You xan use fast delivery. Make sure to deliver on time. Call on your customers to check up on them. Don't forget to give even the least incentives where you should