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As a business owner, how do you manage a staff that is very difficult for other staff to work with?

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Many organizations always have that one staff that every other staff find hard to relate with and work with. Either they have very tough personalities or they lack the skills to relate well with their colleagues. How do you handle such a difficult staff in your business organization if you own the business?
 
If they are difficult to work with and still cannot deliver, then i will have to drop such staff, then in a situation where they are difficult to work but actually effective and efficient, my first cause of action is to find out from the other staffs why they find it difficult to work with that said staff, if the reasons are mainly from the staff and it's something he can change i would have to talk to the said staff, or simply find a way to give him assignment that does not really much hands.
 
I’d probably try to get to the root first. Some folks are difficult because of stress, outside issues, or even just being misunderstood. If it’s behavior, then I’d sit down, explain how it affects the team, and set boundaries. But I’d also balance it with support, not just discipline, so they feel guided not attacked.
 
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