Can too much customer complains make a business to lose it's license?

[Trush Jodie]

It is not just about getting a licence to operate a business. Maintaining the license is very important too. Can too much complains from customers to the regulator make a business to lose it's operating license?

 

[Starmix]

It depends on the nature of complaints. If it's about customer abuse, most likely, the permit to operate a business will be revoked. If it's about complaints on high prices, the customer will not win. Prices of everything go up, unless the business made the prices unreasonable.

 

[eLdavis]

I think it also depends on the nature of the business, if it's something that has to do with human lives, then i believe it's possible.

 

[magnus2022]

Yes of course! But it depends on a lot of factors which include the political dynamism of the country. In some countries, one million complaint will not yield any result especially when we have corrupt government. Secondly, if the business have no competition, it will be difficult to revoke the license.

 

[King Belieal]

I am certain that for a country that the system works, investigation would be done about the complains. And if the organization is found culpable, they would lose their licence.

 

[Springtime]

That depends on the nature of complaints. If they are about fake products, the business's licensed will probably be canceled. If it's about high prices, unavailable stock, the company will not lose its license but its reputation and sales.

 

[Augusta]

A client complaint can do more than just upset. It can damage your business' reputation, lose you revenue, and potentially even see you fined.

 

[Kross]

Some very big businesses would still not lose their license despite the level of complaints about them. They always buy their way through.

 

[Stardom22]

Normally in my country the business reputation would really reduced drastically as many people give out negative reviews or rather complaints on the same business. With that set in place, customers would run away which risks the business to fail.

 

[pousinha]

If it's about high prices, unavailable stock, the company will not lose its license but its reputation and sales.

The company, in such a case, could also lose customers, when it happens the competitors' prices are lower and they offer sales.