Customer retention strategies that actually work

[Augusta]

Keeping customers is just as important as getting new ones
Some effective strategies include personalization, loyalty programs, and proactive support. What's your top tactic for keeping customers coming back?

 

[Trush Jodie]

I think the best customer retention strategy that would work is building relationships with customers.

 

[kit_hung]

I think building close relationship with customer is to prevent them from leaving for competitors. If you treat them well and give them great service, they won't go anywhere else and will always remain your old man.