Some workers or employees may be dishonest and deny all the complaints against them. What is the best way to deal with the complaints from employees of another organization, should the employer believe the worker or the person complaining against the worker?
Dealing with complaints against workers, employees
- Thread starter neku
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You can just take anything at face value the best bet will be to investigate. Try to find out what really happened and take an informed action
The business owner should conduct an independent investigation to ascertain if the allegations are true or not. That could involve forensic studies and other kinds of investigations.
When I was working as a Regional sales Manager South then I usually used to face so many complain from my workers. I was always resolving it with cool mind. And keeping in mind company's growth first
Workers just likf the humans that they are wl always complain whether it is reasonable or out. it should always be looked into though.
eLdavis
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I think the best thing to do is investigate on your own. Don't just take one side of the story. Hear from both sides and if possible find out from other witnesses.
As a good boss, you just need to ask your staff for his version of the story to understand the situation. But don't take sides unnecessarily unless you would suffer damage from all sides.
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It is always advisable to listen to both sides of an argument before making any judgments. Taking the time to hear each party's perspective and examining all the available evidence can help you make a well-informed and fair decision.
l think on that situation, we would need the services of the mediators. Professional mediation can solve such disputes arising on the business.
Yes if one have the money then go ahead and hire a professional that would do what to really investigate it is their job
In some cases, the staff is very obviously not telling the truth, but it is very difficult for a person to take action against the staff, especially when they are not directly paying them.
