Did you have a customer who failed to pay the order upon delivery?

[Starmix]

Did you experience this in your online business a customer refused to pay the order because of vague reasons? What was your sanction to that unruly customer? It will be crucial to have a customer like this. We capitalise the shipping and paying the rider also. That's one kind of loss.

This kind of customer is hard to detect. It's rest assured that this customer will labelled as black listed customer.

In my case, I experienced this twice already. A customer ordered one pair branded shoes. He refused to pay. I was thankful to the rider who delivered it because he didn't allow the customer to open the parcel. I published it on media and he was blacklisted by the online sellers.

 

[eLdavis]

I have had a customer who after I finished designing their work, refused to pay or take the job for no reason.

 

[Starmix]

I have had a customer who after I finished designing their work, refused to pay or take the job for no reason.

It is not easy to deal with such kinds of senseless customers. They do not think about our capital and labor costs. They are disgusting and irritating customers.

 

[eLdavis]

It is not easy to deal with such kinds of senseless customers. They do not think about our capital and labor costs. They are disgusting and irritating customers.

Yes this is why most people tend to ask for a down payment before they start the work. This way they will know the customer is serious.

 

[Starmix]

Yes this is why most people tend to ask for a down payment before they start the work. This way they will know the customer is serious.

In my online business, there is no down payment request. They will not pay. They usually pay through cash on delivery. It is better for us to choose the right csutomer,those repeat customers .

 

[eLdavis]

In my online business, there is no down payment request. They will not pay. They usually pay through cash on delivery. It is better for us to choose the right csutomer,those repeat customers .

Yes i understand, not all customers would agree for that method, especially if it's their first time patronizing you, due to security reasons.

 

[Augusta]

Yes I would agree to that method if I was a seller. you pay we deliver to you.

 

[mrki444]

I didn't have problems with charges. I had problems with clients who say they will contact me but they never do. I wait for order to start working but I never get it.

 

[Starmix]

Yes i understand, not all customers would agree for that method, especially if it's their first time patronizing you, due to security reasons.

That is right, they also know that the prices this time are above head so all have automatic knowledge. Someday, I can give my repeat customers discount and freebie.

 

[Nomad]

If you offer cash on delivery option, this can happen and I don't sell cash on delivery. I always ask for prepayment.

 

[Starmix]

I have customers online who offer full payment before the arrival of the order and it makes me feel good, They pay me via GCash. I never fail them. I delivered the products on time.

 

[Xtynehappy]

Though l have never run an online store before but l too had seen that happening in the offline business set up

 

[Starmix]

It is so devastating if there is a customer who refuses to pay the order. That was what I experienced when the customer did not pay the order .

 

[Stardom22]

Most people that rejects orders are never seriously on the purchasing

 

[Starmix]

There were orders from my customer that were not paid upon delivery. They also have reasons, so I did not pressure or get mad at them.

 

[Xtynehappy]

That is the most annoying thing when we comes to the online business for sure

 

[Stardom22]

Most customers would be very skeptical to pay before receiving orders especially when the online business is quite new on the industry. In such cases one should really be ready for unpaid and uncollected orders

 

[Starmix]

I also did not pay the order delivered to me. I ordered branded shoes but delivered to me were plastic bottles. There could be reasons for not paying the order.

 

[Augusta]

Yes if the orders delivered isn't what was ordered then I don't think oke should make payments for such

 

[Starmix]

I did not pay the wrong order. That seller must be punished for delivering fake order. She wasn't traced by the NBI, she was using a fake name. I learned a lesson out of that.