Do businesses really care about the customers beyond transactions and money?

[Min George]

Some businesses call customers to check on them. They try to show care to the customer. They even send birthday messages to customers. In all of these, is it all about patronage and customer retention or they genuinely cater about the customer beyond transactions?

 

[eLdavis]

It depends, there are some businesses that actually cares about their customers and how they are fairing.

 

[Trush Jodie]

Some businesses truly care about some customers and are willing to help customers in times of challenges.

 

[Fidelia]

I care that my customers look good. I absolutely care. Even when I am not the one that made the dress, I feel happy when they rock it and look good.

 

[Augusta]

Though the primary goal of any business is to make money, many businesses are increasingly recognizing that a customer-centric approach, extending beyond transactions, is crucial for long-term success