Do I need to attend the wedding of my regular customer to enhance customer relationship?

[King Belieal]

There is a regular customer of mine that wants to wed on Sunday. And he has invited me as a person and the company too. But I don't have the time to attend a wedding on Sunday. People are saying that I must attend the wedding to keep the customer loyal to me.

Do I have to attend personal events of my customers as a business owner?

 

[Kross]

If you as the CEO can't attend the wedding, you should send a worthy representative from your company to attend. It is very important.

 

[gwolf666]

And if your goal is to improve your relationship with him, clearly any event will help, but much more so if that event is as special as a wedding, it is an event that marks the life of any person, so I think you should attend without hesitation. a second

 

[eLdavis]

If you are busy and you have staffs under you, you can send them to represent you. Or if you know there is no one you can send and there is no way you can simply breeze in and quickly go out on that day, you can send them a cash gift or any kind of gift before the wedding and let them know you might not be able to make it.

 

[Min George]

I can't b patronizing your business and you stay away from my event. You would surely lose me as a customer with that act.

 

[Springtime]

Yes, I think you should attend the wedding if you are invited to maintain good relationship with your customer. If you are not free, give him/her a call and send a high-level employee to attend the event.

 

[Starmix]

You are a special guest for them, so do not turn down the invitation. That is a priceless invitation. The guest will be ignited to come to your business center.

 

[Suba]

That's right, if you are invited by a customer to attend a wedding then you must come even if only for a few minutes. In addition to maintaining business relationships, it will also build closer family relationships.

 

[Starmix]

The soon to be married will feel bad if turned down the wedding invitation. You may not spend many hours Just show up, congratulate, and give a wedding gift. That will be priceless for them.

 

[klassicdoll]

I agree. While it’s not a must, attending your regular customer's wedding—especially if you're personally invited—can be a nice idea and worth it. It could really strengthen your relationship and show them that you care.

 

[Starmix]

There is something cannot be explained by the soon to wed if refused the invitation done my heart. It may affect the condition of the business. We don't know if the couple would like to spread a bad rumor.

 

[Augusta]

Sure you need to do that for your loyal customer to show how committed you are to serving them. it would strengthen the relationship