Do the online merchants monitor shipments?

Yes they usually monitor their shipments until it gets to their final destination. I doubt there is any vendor or merchant who does not do this, unless they are not serious.
 
There are tracking apps that are used to track the movement of orders. Shopify has an inbuilt tracker. Other apps that can track shipped items include Ship Station, and After Ship. They use GPS to track orders.
 
It is the responsibility of an online seller to ensure that the product gets to the customer who placed an order. They must monitor shipments.
 
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