Employees wasting time on personal phone calls

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Some employees are wasting a lot of time receiving and making personal phone calls on their phone during working hours. Do business owners allow the employee to waste their time or do they impose restrictions on personal phone calls to friends and relatives?
 
In as much as I am liberal, if the call should stretch beyond 3 minutes, you would have to drop it and get back to work. I allow people picking personal calls during company hours in case an emergency situations happen.
 
To ensure a productive work environment, it is essential to limit non-emergency phone calls during office hours. This will help you focus on your tasks and achieve your goals promptly. Make a conscious effort to minimize chit-chat on the phone and give top priority to work-related communication.
 
It is this kind of behaviour that makes some business organisations stop their staff from bringing mobile phones into ty office. And they would turn around to say that management is wicked. Staff should answer phone calls only within a minute while on duty.
 
No business owner would allow or would be happy when the employees waste too much time on personal phone calls. Though it would be nice giving them a few minutes but once it's time for work, everyone has to be focused.
 
In the former place I worked, you are allowed to answer calls but not for too long a time. Pass a message and drop the call. Employees should learn to respect work time.
This is correct because you are paid for a full working hour and you can't just waste time on the phone
 
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