First Come, First Serve Rule in Business- Do You Ever Break It.

[King Belieal]

By right, when we are serving customers in our business places, we are supposed to do it on a first come, first serve basis.

But have you ever had to break the unwritten rule and serve a latter customer over the one that had come first? What made you to break the First Come, First Serve?

 

[itsmejob]

It would depend on the urgency. Some customers are elderly, then they need to come first. However, if the business is big enough to add stations for the elderly then better. Most customers would understand the situations where they need to give way to them.

 

[Kirubel]

I think even large business owners and companies break the unwritten rules; if a VIP customer shows up late, then its mandatory to make some room. Or even break the rules.

 

[Stardom22]

As far as l am concerned, this rule is very vital. For the businesses that follow that rule they realise fair and justice in serving the customers without discrimination of any kind.

 

[King Belieal]

Serving your customers on first come, first save doesn't work when there are pregnant women and nursing mothers in the queue to be served. I would break that protocol and serve the nursing mothers/pregnant women.

 

[Starmix]

I experienced it, I requested a customer ahead in the cashier's counter to let me be served first because I only pay 1 item while the customer ahead of me voluminous and she agreed. I also let the cashier knew and it was successful.

 

[eLdavis]

The only time I have broken this rule is when it comes to payment. In most cases a customer who comes first might not always be the first to pay. The customer who pays first gets the full treatment.

 

[Starmix]

The only time I have broken this rule is when it comes to payment. In most cases a customer who comes first might not always be the first to pay. The customer who pays first gets the full treatment.

Agree, I also observed it in the bank the number ahead of me was called but the person wasn't there so it's me to get in first and when the person arrived he murmured but the teller told him to get another priority number. He sucked.

 

[King Belieal]

Like in my kind of business that people have to come in and make their choices, anyone that is ready to buy is the one I serve. I wouldn't be waiting for a customer that is still undecided because he or she came first.

 

[magnus2022]

Sometimes, i do break the protocol especially when the new customer is elderly or the woman is pregnant. Apart from these two, i can't break the law of first come- first serve in my business.

 

[Augusta]

I do sometimes especially when I just want to get an item from a store. I would be quickly be attended to as I'm not buying much from there.

 

[Kross]

I think the first come and first serve mode of attending to customers allows a business to show fairness and orderliness.

 

[Starmix]

First come, first serve is applied not only in stores but in banking services, in schools when paying tuition, and when paying bills. But if you are a senior citizen, you will be attended first. There is also a separate lane for the seniors.

 

[Stardom22]

In a matter of fact, most businesses are really using the first come first serve basis for sure. It's the most way that allows the fairness on serving of the customers on the businesses.

 

[Suba]

If you violate the first come first serve rule, if other customers who were overtaken find out, they will certainly be angry, and they will even write on social media about your unprofessional business. If the customer happens to be your relative or friend, they can go through the back door or another way.

 

[Stardom22]

I have seen that, that s a very useful tool for use in the business lt gives the respect for how to serve the customers in larger numbers for sure.

 

[Min George]

In the organisation that I work, you serve customers according to how they arrived. No sentiments at all except for the extremely seniors or pregnant/ mothers nursing tender babies under one year and 6 months old.