I've never received the wrong item when ordering online because I carefully check the details before placing an order.
It is normal since they got funds and don't have replacement policies. It is better to check buyer reputation before purchase something.I have recieved the wrong order before. I was so disappointed. Because it takes a long time to receive an item I ordered online, when the wrong order arrived I was let down. I communicated with the supplier but they ddnt respond to my inbox. I then sold the item to recover myoney and managed to recieve a bit of profit.
Explain more this point because not giving much detailsNot that exactly but l have really received something that it was in a good shape for sure