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How can a business reduce the waiting time for customers to be served?

King Belieal

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One of the things that customers hate from businesses is having to wait a long time just to get served. For some businesses, it takes an unusually long time for customers to be served.

What can businesses do to reduce the waiting time for customers to be served?
 
It depends on the kind of business though, in most cases one of the best ways to reduce the waiting time of a business is by simply hiring more staffs. This way a single staff would handle a single task.
 
Hiring more staff can reduce the waiting time but that means the operation costs will be increased. A lot of stores here use self-serve kiosks for customers to check out by themselves.
I think that is a better option to hasten the speed that customers are served. But it also needs close monitoring by shop staff.
 
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