How do you build your business such that customers have to call for appointments before coming to the shop?

[Fidelia]

I understand that some businesses are looking for customers and are ready to welcome a customer at any time to their shops. Some businesses would however prefer that a customer should book appointments before coming so that they can schedule their time and tasks for the day. How do you build a business such that your customers always book appointment before coming to patronize you?

 

[kit_hung]

Building an appointment-based business requires a clear and consistent schedule. It is important to clearly communicate the process through signage, social media, and your business website. Using an online appointment system helps make the process easier for customers. Also, offering incentives like discounts or expedited service for early bookers builds a habit of respecting schedules. By making appointments part of the service culture, customers learn to value and follow them. This system increases efficiency, reduces congestion, and enhances the customer experience.