How do you handle a situation where you have 2 different orders for a single stock.

[King Belieal]

As entrepreneurs, we are always wishing for excess demand for our products.

As a business person selling products, what would you do in a situation where two good customers place an order for the last stock in your inventory. Which customer would you sell to and which one would miss out?

What would be your criteria to determine which of the customers to sell to?

 

[Kross]

I would sell to any of the two customers that I consider the most loyal. I would try to pacify the other customer.

 

[Starmix]

I better say no more stocks so no one gets hurt. Just set a date as to when the stock will be available. Doing this would improve the relationship among customers and business owner.

 

[magnus2022]

In this kind of condition, i supply one and inform the other customer that the stock is no more available. If the customer cannot wait, i will refund immediately. Straightforwardness is a virtue in business.

 

[Fidelia]

In this kind of condition, i supply one and inform the other customer that the stock is no more available. If the customer cannot wait, i will refund immediately. Straightforwardness is a virtue in business.

I believe that business people should try to be straightforward too. For me, I would sell to the first person that placed the order. The second person would just be explained to that his or her order came in very late.

 

[eLdavis]

I feel this situation is quit easy, I would sell to the one pays first. Because a customer asked for a product does not mean they would buy it. I have seen cases where there is limited product and a customer would tell you to keep it for them, only for them to not buy it in the end and you have been rejecting other potential buyers. Whoever pays first is the one who needs the product the most.

 

[SHAHID987]

This type of situation I faced in my last company. While I was working in Mineral Asia as a Sales Manager several times I received two orders for similar product, which was Talcum powder. I chose the right customer without any un ethical favor. I given supply to that customer who given order first.

 

[ekta]

In a situation with two different orders for a single stock, as a broker or trading platform I will follow a "first in, first out" approach, executing the orders based on the chronological order they were placed.

 

[Augusta]

The first to pay will settle the issue. I can't leave one that pays first to serve the second person that will be so unfair.

 

[King Belieal]

Payment validates whatever orders that is placed. The person that sends funds first would surely get the product. I think that is just fair enough to boh parties.

 

[Augusta]

That's right and you need to refund the second person quickly and apologizing along with it for the inconveniences

 

[Xtynehappy]

In as much as l must make a sale l would always go for the first come first serve basis and delivery the remaining stock yo the first received order.

 

[neku]

I have only domain of each kind, and the buyer who offers the best price and makes the payment first will get the domain pushed or transferred to his account.

 

[Springtime]

I will sell to the person who pays first. And then politely tell the other the item is currently out of stock.