How do you handle when customers want you to do a "little job" for them for free?

[Fidelia]

So I am in my shop sewing, and a lady walks in and shows me that the slit of her skirt just tore. I have to obviously sew the slit for her. I get the skirt from her, and in two minutes, I sew the slit for her.

That's a "little work" right? I am not supposed to charge her right? I didn't spend up to five minutes on that right?

This happens across many other businesses and services. How can a business person handle that?

 

[Kross]

Just have a price list in your shop and place it at a place that every customer can see. Include all those small jobs alongside their price tags.

 

[Trush Jodie]

You have to politely tell those customers that you would have to suspend someone's job to do that small thing for them. That you would charge them a little thing.

 

[Augusta]

If it is work I can handle for free why not but it just be when I'm in the mood because my mood will determine such

 

[eLdavis]

At the end of the day, the crw minutes you spent on that lilttle job could have been used on a paying job, so they are not actually paying for the job but for your time, if on your own you decide not to take payment that's fine, but the people has to at least make effort to try and pay. Some even tell them to pay anything they like.

 

[Min George]

At the end of the day, the crw minutes you spent on that lilttle job could have been used on a paying job, so they are not actually paying for the job but for your time, if on your own you decide not to take payment that's fine, but the people has to at least make effort to try and pay. Some even tell them to pay anything they like.

You got it absolutely spot on. The time you spent on that job that they want you to do free can be used to advance a paying job. People have to learn to value the time of people.

 

[Augusta]

If not possible then just set up an appointment so that uou can give the time and attention it requires later on