Business critics are mostly the people that go against your business. It could be your competitors, individuals that never patronize on your business because of reasons that are best known to themselves. So what are the best ways to tackle with that?
This is common in the business world. Just ignore them and focus on doing the best for your business. That said, If there are rumors which may affect the reputation of your business, you need to take prompt action to clarify.
You have to understand that criticism on your business are just opinions. Take the correction of necessary and don't validate the critic with a response.
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