If you have to beg, please do but try not to lose a customer.

Kross

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Business people are not fools even though some think they are. A good business person would make every reasonable attempt to keep a customer and not lose him, no matter how bad the customer is. It is not just about sales. Referrals matter too.

I have seen business people beg customers to keep patronizing them. If you have to beg a customer, there is nothing wrong because as far as your business is concerned, they are kings.
 
That's very true, our customers are royalty, so we need to do whatever it takes to be able to keep them. At the same time there are still certain standards we need to have. In most cases when the customers realize we are desperate, the smart ones can use that against you.
 
That's very true, our customers are royalty, so we need to do whatever it takes to be able to keep them. At the same time there are still certain standards we need to have. In most cases when the customers realize we are desperate, the smart ones can use that against you.
True this. Be diplomatic with a customer but don't beg. Getting to beg a customer can easily make the customer to want to take advantage of you. I could try little incentives to maintain a customer but I would not beg.
 
True this. Be diplomatic with a customer but don't beg. Getting to beg a customer can easily make the customer to want to take advantage of you. I could try little incentives to maintain a customer but I would not beg.
Exactly, one thing I have come to understand in business is that how you carry your business and the standard you set for yourself would determine the amount of value your customers give you.
 
That's very true, our customers are royalty, so we need to do whatever it takes to be able to keep them. At the same time there are still certain standards we need to have. In most cases when the customers realize we are desperate, the smart ones can use that against you.
Yes, we must do all possible to retain our customers. However, some people may view begging negatively. They will regard you as someone who looks desperate.
 
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