We consider advertising as a powerful tool to influence consumer decision-making. Attracting people to buy the product through good visuals on video ads is another way.
Another factor that we can consider in decision-making before purchasing a product or visiting a business establishment is the feedback from other people who have already used the product or service. This feedback has the potential to influence our decision in a positive or negative way.
Based on the article published by Zoho, customer reviews play a crucial role in managing a favorable reputation, expanding sales prospects, and promoting brand awareness. Apart from offering useful insights into products, reviews can be utilized as a part of the marketing strategy for ecommerce businesses.
If you are a business owner and have an online following, make sure to offer good service as reviews are essential in increasing the trust and loyalty as well.
Another factor that we can consider in decision-making before purchasing a product or visiting a business establishment is the feedback from other people who have already used the product or service. This feedback has the potential to influence our decision in a positive or negative way.
Based on the article published by Zoho, customer reviews play a crucial role in managing a favorable reputation, expanding sales prospects, and promoting brand awareness. Apart from offering useful insights into products, reviews can be utilized as a part of the marketing strategy for ecommerce businesses.
If you are a business owner and have an online following, make sure to offer good service as reviews are essential in increasing the trust and loyalty as well.