Insurance company has not yet corrected address

[neku]

A major insurance company has incorrectly changed its records and government records of a customer to another state, and even after more than one month, it has not yet corrected the address. The company is always asking for more time to correct the address. What could be the reason for the delay in correcting the address?

 

[Starmix]

They might have a problem you don't know or busy with their new clients. It's best for the insurance policy owner to seek help from the court and request for an immediate correction.