Is Trustpilot dependable and commendable?

[Starmix]

Trustpilot is one of the world's largest review platforms, but its reliability depends on context.

About its pros, consider the following:

Trustpilot has strict guidelines to prevent fake reviews, transparency into review moderation processes, and is widely recognized by consumers and businesses globally. Many users find it helpful for making purchasing decisions.

About the cons of Trustpilot, consider the following:

Some businesses have reported issues with a negative review or difficulty resolving disputes, and not all companies are listed or actively manage their profiles. It is best to use Trustpilot alongside other sources like local business bureaus, customer testimonials, or the company’s own site

 

[eLdavis]

Yes trustpilot are dependable, but at the same time i won't rely on just their reviews alone before making a decision.

 

[Starmix]

I also do not believe that the feedback or review on Trustpilot is credible. Those who give feedback might have been forced to give a high rating despite the fact that a company or business does not worth the satisfactory rating.

 

[neku]

Usually for money making websites/apps people do not complain unless they are not paid, this information helps others who may be interested in trying the site.