Legal action against insurance company updating government records incorrectly

[neku]

A major insurance company has updated its records and government records for a customer incorrectly, causing great hardship to the customer who is wasting her time visiting the office repeatedly. Can the customer take legal action for updating the address incorrectly?

 

[gwolf666]

Yes, the client may consider taking legal action if the error has caused significant damages, such as loss of time, expenses or financial damages. First, it is advisable to document all visits, communications and error effects. Then, you can file a formal complaint with the insurer and the consumer protection authorities. If there is no satisfactory response, you could consult with a lawyer to evaluate the possibility of demanding for negligence or damage. Has anyone gone through something similar and managed to solve it legally?

 

[neku]

The government agencies are allegedly using the incorrectly updated records to falsely claim that an impersonator in goa has the resume, savings of the customer and pay the impersonator monthly government salary, give the impersonator great powers.