OTP for account verification not received

[neku]

Many websites like Stormgain require mobile verification before the website can be used . However, I am not receiving the OTP from some websites despite using two different mobile numbers from different telecom providers. What is the best way to overcome this problem?

 

[itsmejob]

You may reach out to the admin or the owner of the website or check your profile set up on that particular website.

I have the same issue with my wallet app called gcash. Two days ago, I was making a payment but I am not getting the OTP. I checked my provider signal, it says emergency calls only. I went to the physical store and asked the customer service, the lady told me that my number was deactivated.

 

[neku]

The phone number is working properly otherwise, it is only not getting the OTPs from the websites for verification . I will contact the website to check why their OTP is not being received in India.

 

[itsmejob]

Yes, best is to contact the website owner and ask them what is the issue with OTP. Did you check your profile on that site? Maybe remove your mobile number save changes and add your number again.

 

[eLdavis]

I have had similar experiences like this before on various sites, I think the best thing to do here would be to contact the admin or any available help on the site, cause the issue should be form the site and not your phone.

 

[neku]

I contacted them regarding non-receipt of OTP and they asked me to use Telegram for verification. But I think telegram is also blocked in india, so I have to find some other way to verify.

 

[Augusta]

I think there's always a place to reset it if you haven't gotten an OTP code. I used to reset mine to see if the code would be sent again