People cannot contact on phone

[neku]

When I went to the bank, the bank staff told me that they had contacted me repeatedly when I did not receive any phone call at all. Has anyone else faced this problem and what is best way to fix it?

 

[gwolf666]

Hi, I understand your situation, and it's quite frustrating when the bank says they've contacted you several times and you haven't received a single call. Something similar happened to me a few months ago. My first recommendation is to verify that your phone number is correct in their records and that there are no errors. Also, check if you have any restrictions or blocks on your line that might prevent you from receiving calls from the bank. Another option is to request that they contact you by email or through the bank's app, if they offer that option. It would also be helpful to ask for written confirmation of the attempts to contact you and how they tried to reach you. If the problem persists, it might be a good idea to go in person to resolve it directly and ensure they have your information correctly. I hope you can resolve this issue soon.

 

[neku]

It appears that the call diversion is happening at the mobile tower level. I received phone calls normally when I was away from home, at home the calls are blocked.