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Retaining customers

Moseschidera

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One of the way to retain customers is by offering good services and going the extra mile for them. Customers will always remember how they were treated, especially during difficult times. If they come to the store with issues regarding products or need special requests attended to, making the effort to resolve things smoothly and on priority will earn their loyalty. Going above and beyond, like exchanging items beyond the return period or delivering orders on the same day for free, creates patrons for life who will in turn recommend the business to others.
Good service is not about just the speed but the smiles, respect and solutions provided at each interaction.
 
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