Should a business owner still keep relationship with an old customer that stopped patronizing the business since a long time ago?

[Kross]

There are some customers that used to patronize a particular business regularly before. Along the line, they stopped patronizing that business.

As a business owner, should I keep relating with him or her? Should I still keep on checking up on the customer?

 

[Stardom22]

For me l do think that there is no harm in letting the customer to be on the business man's contact list, as they can always use the contact to remind them of some trending deals that arise on the business.

 

[Fidelia]

You don't destroy relationships with a person that has once patronized you. Just keep tabs. It might make them come back to patronize.

 

[eLdavis]

I don't think there is anything wrong with still keeping your relationship with them though, as long as it is a healthy one

 

[King Belieal]

I might not be relating with an old customer that left as frequently as often as I would have if they were my regular patrons but I won't discard them.