Announcement Support Ticket - Now Available For Everyone!

[Devin]

Hello everyone,

Previously, we only offered our support ticket option for VIP members, but after careful thought and consideration, we have decided to open up our support ticket feature to all members. This will not only help keep track of your concerns and provide you with a solution within a shorter period of time, but it will also lessen the amount of private messages I receive on a day-to-day basis.

Here are the step by step instructions on how to submit a support ticket:

1. Select the "Tickets" option in the navigational menu.


2. Click "Open Ticket..."


3. Select the appropriate department. (In most cases, this will be the "General Inquiry Department")


4. Then, enter a title and a description of your issue or concern.


5. Finally, click "Create Ticket"

 

[allison001]

Hello everyone,

Previously, we only offered our support ticket option for VIP members, but after careful thought and consideration, we have decided to open up our support ticket feature to all members. This will not only help keep track of your concerns and provide you with a solution within a shorter period of time, but it will also lessen the amount of private messages I receive on a day-to-day basis.

Here are the step by step instructions on how to submit a support ticket:

1. Select the "Tickets" option in the navigational menu.
View attachment 301

2. Click "Open Ticket..."
View attachment 302

3. Select the appropriate department. (In most cases, this will be the "General Inquiry Department")
View attachment 303

4. Then, enter a title and a description of your issue or concern.
View attachment 304

5. Finally, click "Create Ticket"
View attachment 305

I love the changes, we'll make good use of that. Thanks for the update.

 

[Starmix]

Thank you, admin for your support to the non-upgraded members. It is very much appreciated.

 

[Nsidibe]

Hello everyone,

Previously, we only offered our support ticket option for VIP members, but after careful thought and consideration, we have decided to open up our support ticket feature to all members. This will not only help keep track of your concerns and provide you with a solution within a shorter period of time, but it will also lessen the amount of private messages I receive on a day-to-day basis.

Here are the step by step instructions on how to submit a support ticket:

1. Select the "Tickets" option in the navigational menu.
View attachment 301

2. Click "Open Ticket..."
View attachment 302

3. Select the appropriate department. (In most cases, this will be the "General Inquiry Department")
View attachment 303

4. Then, enter a title and a description of your issue or concern.
View attachment 304

5. Finally, click "Create Ticket"
View attachment 305

WOw this isn’t nice. I can’t wait Ron become VIP

 

[Joshua Farrell]

WOw this isn’t nice. I can’t wait Ron become VIP

The announcement was on allowing everyone to view all support ticket functions, FYI. So it isn't just VIP that can submit tickets on other things outside of marketplace disputes.