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I do not have a doubt that you also witness a tactic in cashiering. I have been observing this and sometimes I feel disgusted or irritated but when I absorbed myself into business, I realized that it is called a tactic. What I notice is a cashier in a mall or big store instead of giving us the change in coins, for example, it is converted into candies or a sachet of coffee. It seems a double way of marketing. I also noticed the sweet smile of the cashier it seems another tactic for a customer not to feel angry. The business owner is so wise that even the change becomes theirs. Have you also noticed this in your place?