The emotional burden of dealing with difficult customers/ clients?

[Fidelia]

There are those difficult customers that can't be pleased. They make sure they stress the hell out of you as a business person. But there are loyal clients that have always patronized you for years. How do you manage the emotional burden of having to deal with the difficult clients?

 

[Kross]

You just need to keep smiling just to put up with them. I ensure that I treat them with caution and avoid them when necessary.

 

[eLdavis]

Due to my line of work, i often deal with customers that will constantly test you in every way possibly, it can be really draining though.

 

[Starmix]

I experienced a difficult customer and it affected me mentally and emotionally. I have a customer who doesn't pay the order and no matter how the rider explains, the customer ignores as if he's not guilty.

 

[Min George]

Even to be the manager of an organization is not something that is easy to accomplish. Comes with a lot of burden.

 

[Augusta]

Prolonged exposure to difficult customers without adequate support can result in burnout, characterized by exhaustion, cynicism, and reduced professional efficacy.

 

[Starmix]

It is challenging having customers who are hard to deal no matter how good the business's owner and staff are.

 

[Springtime]

In doing business, we may encounter difficult customers from time to time. It can be stressful and frustrating. But just keep in mind that this is a fact of life. Don't take it too seriously if the customer is being unreasonable. Do what you can. And if you really cannot handle that person, ignore him/her.

 

[Kera]

Even entrepreneurs and business managers are humans and might be forced to react if a customer abuses them verbally. It is indeed not easy.