What are the common complaints from laundry customers?

[Suba]

If you run a laundry business, of course you have to prioritize customer service and satisfaction, and you also have to be ready to listen and apologize when customers complain, and immediately find the best solution. Apart from that, you also have to be smart and observant of common mistakes in the laundry business that customers often complain about, both trivial and serious. Even though there are some people like me who often don't mind trivial dissatisfaction, there are also many people who complain. So, what do you think are the common complaints that laundry customers often complain about?

 

[Xtynehappy]

The most common complains on the laundry business is missing, exchanged clothes among others.

 

[Suba]

The most common complains on the laundry business is missing, exchanged clothes among others.

If clothes are lost and mixed up with other customers' clothes in your laundry business, it means that your employees are not careful and thorough, perhaps they need to be replaced or trained so that they don't harm your business.

 

[Starmix]

I haven't experienced going to a laundry station. We have a laundry lady washing our clothes twice a week. Maybe the problem of a laundry business is slow action of the in charge.

 

[Suba]

I haven't experienced going to a laundry station. We have a laundry lady washing our clothes twice a week. Maybe the problem of a laundry business is slow action of the in charge.

Even if you use a laundromat, I think it's not much different from if we use a laundry service, such as not keeping an appointment when you want to wear the uniform, the laundry isn't clean enough, the clothes are damaged, etc.

 

[Starmix]

Even if you use a laundromat, I think it's not much different from if we use a laundry service, such as not keeping an appointment when you want to wear the uniform, the laundry isn't clean enough, the clothes are damaged, etc.

That could possibly happen which is why always check our things being washed but so far. In laundry service, there might be issues on slow services.

 

[King Belieal]

The most common complaints amongst laundry service customers is the failure of of laundry services to deliver on time. That has made some people to avoid laundry services entirely.

 

[eLdavis]

One common complains customers give is that they tend to be mix-ups with their cloths.

 

[Kross]

Laundry people should learn how to keep people's clothes with care. For some of them, you give them your clothes and they end up spoiling it for you.

 

[Augusta]

I have noticed two complaints which are mixing up the clothes of customers and not getting the clothes ready when due