What are the conflict Resolution skills that are needed by the

[Stardom22]

Mostly in business we often encounter some disputes between the customers and the workers or some issues arising from damaged, defective or fake goods being sold to customers. So what are the most top notch conflict resolution tips you should have?

 

[Augusta]

Conflict resolution skills are the skills that enable a person to quickly, respectfully, and effectively resolve conflict. Conflict resolution skills involve assertiveness, active listening, problem-solving, empathy, etc

 

[eLdavis]

Communication skills is definitely one of the things needed, you also need to be an active listener as well.