What are the Factors that can Trigger a Business Reputation Crisis?

[Suba]

A business reputation crisis refers to a situation where a business reputation has dropped drastically, of course a reputation crisis will affect the course of business/company operations, a reputation crisis is also a serious threat not only damaging the business image but also reducing the level of trust of stakeholders, investors, business partners, customers and employees. So as a businessman you must be able to indicate the factors that can trigger a reputation crisis.

 

[King Belieal]

In these days where customers leave reviews on social media, one negative review from a customer leads to a business reputation crisis.

 

[Suba]

I agree with you, customer reviews will spread quickly, personally I also always read customer reviews before buying products online, if there are too many negative reviews then I will look for another store.

 

[eLdavis]

Dishonesty can also be one of the reasons the reputation of the company might be affected. When dealing with your client, you need to be transparent.

 

[Augusta]

it would be bad reviews from previous buyers. This can dampen the reputation of the business over time