What are the Impacts of Changing Digital Consumer Behavior on the Financial Industry?

[Suba]

Since technology entered the digital era, there have been significant changes in consumer behavior, especially in how they interact with financial services. A closer look reveals that consumers demand speed, convenience, and personalization when accessing digital financial platforms.

Here are some of the impacts of digital consumer behavior that I've observed. You can add more to complete this thread:
1. Consumers prefer using mobile apps for financial transactions.
2. Cashless transactions are more common than cash transactions.
3. The digital financial community is growing.

 

[Nomad]

Digital transactions has put a lot of common people to financial frauds, however, it has also made easier to make transactions