What are the possible emerging trends on the online businesses?

I think the use of AI in online business will become popular. AI can assist in detecting the customers' personal preference and offer customized solutions or products.
AI can also help businesses streamline their operations, improve efficiency, and make data-driven decisions.
 
Businesses are using artificial intelligence and data analytics to provide personalised customer experiences.
That's right they do have live chat for customers that AI can carry out on behalf of them and it will be perfect
 
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