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What defines a loyal customer to you in your business?

Fidelia

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Businesses always value loyal customers and always give them some preferential treatment. Not to keep it vague. What is the scope of the attributes that makes a customer to be classified as a "loyal customer"?

Is it number of patronage, timeframe of patronage or any other factor that makes a customer to be regarded as loyal?
 
For me, a loyal customer is one who can easily refer me to others, respects my rules and regulations and sees my business as their first option not the last.
 
Any client that has worked with me for more than five times and is still regularly working with me is very loyal.
If a customer has visited you more than five times and keeps coming back to you, this is proof of their true loyalty. It shows their trust in your services and their satisfaction with the results they have achieved. These customers are very important as they create a strong foundation for any business and contribute to the sustainability of its revenue.
 
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