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What is the job role and responsibilities of an operations manager?

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King Belieal

King Belieal

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I was in the bank today to sort out some things and I was told that the operations manager was not on seat. And I couldn't fix what I had to fix there.

That has caught me curious. I have been hearing about operations manager. What is their particular responsibilities to a business organisation. Does small businesses need an operations manager.
 
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