What is your favorite customer support method

[Nomad]

To run your business smoothly and to and to have a lot of buyers, you also need to offer customer support. For your online business what customer support do you use? Do you provide telephone support, do you offer life chat, or do you offer email service? In case you are offering live chat what is your favorite live chat provider? Do you use popular social media platforms like whatsapp?

 

[eLdavis]

My favorite is social media, where I can have a live chat with them, or I can call them if it's an emergency.

 

[Springtime]

Here, most online retailers offer live chat and email. Telephone support is not common.