What is your favorite way to provide customer support

[Nomad]

As an online business owner, how do you provide customer support. Do you use social communication apps like whatsapp or do you use live chat function. Do you provide email support or phone support? Well, I mostly use whatsapp and telegram for support

 

[Fidelia]

Even when I have a live chat feature, I prompt customers to talk to me more on WhatsApp for faster responses.

 

[Springtime]

I am a freelancer offering translation services to clients. I mostly do the job offline. If my client has any questions, they can call me or WhatsApp me.

 

[Suba]

Even though I am not an online businessman, I act as a buyer or customer. I will always choose to contact customer support via WhatsApp message, it is quicker to get a response than if I use chat on the site or social media.

 

[Augusta]

it is to listen to the complains of the customers and provide the best solutions to the problems. Satisfy your customers

 

[freelancermaria]

Back when I had my website, I relied on email support. I am active on different social media platforms like Instagram and TikTok. I also have a Facebook account that I use for freelancing occasionally.