What Kind of Customer Support Do You Provide?

[Nomad]

You might lure customers with freebies, discounts etc. but you cannot retain them unless you provide excellent customer support. I will share my own experience. I have been with Namecheap for 10 years, a lot of webhosting companies offer free certificates to attract customers, however, Namecheap does not provide free SSL, yet I am with them because of their customer support.

By the way, what kind of customer support do you provide?

 

[Augusta]

A lot of businesses do provide after sale service. They give the customer like help of their products to get to their store or business premises

 

[eLdavis]

Customer support plays a crucial role when it comes to retaining your customers. I offer customer support on social media for my customers, i am always available online to answer them.

 

[King Belieal]

I offer customer support through my social media handles. Customers message me and I reply to their queries.

 

[Kross]

I always help my clients to fix any issues they might have encountered with my production. And I am accessible from social media to phone calls.

 

[Kera]

For the organisation I work for, customers are allowed to come to the office to complain. Or they call to complain.

 

[Augusta]

As a business owner it would be good to good to help your customers in almost all areas that you can . You would do well with it

 

[Fidelia]

For my business. I provide customer support services through my official Facebook page. That's why I am always online on Facebook.