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What kind of staff does an online business need to hire?

Trush Jodie

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It is often said that a business that is completely based online might not need to hire much staff. And that helps to keep the costs very low.

For a typical business that is based online, what staff role are they expected to hire as a matter of necessity?
 
I know that an online business importantly needs to have a customer representative staff. It is very important for an online business.
 
Basic skills that every employee in an online business must have are technical skills of the internet and digital platforms, besides that you can also choose the type of employee for the admin section of the marketplace/online store, promotion and marketing team, sales team etc.
 
Different types of business require require different practises. If a business isn't really a large one it doesnt require employes, the business owner can run the business al by themselves.
 
You need to hire Customer Service Representative that xan handles customer inquiries, complaints, and order processing.
For small online businesses, the owners can handle that. I think an online business would need to hire a social media handler specifically.
 
For small online businesses, the owners can handle that. I think an online business would need to hire a social media handler specifically.
Yeah one responsible for managing the company's online presence on various social media platforms, including creating, curating, and posting content,
 
One person for customer service, another to manage the company, another for the entire SEO and advertising part. I think this would already be the majority of the necessary staff, but of course, the problem is that you haven't clarified what the company would be, because depending on the niche of the company, more or less staff may be needed.
 
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