@Kera what brand of phone is she using, is it a tecno phone? Or maybe infinix? I also need answers for this cause i am experiencing the same thing. When i was using a tecno phone, the charging port got bad, so they had to change it. It was a tecno Wx3 or so. If am not mistaken i fixed this issue more than 15 times, most times it gets bad after a week. My sister is using a tecno phone and its still the same issue. Am currently using an infinix phone and i have fixed the port like 4 times now or so. They keep on asking me how i used it anytime i come for repairs like am the one spoiling it myself.