When a customer insists that you must give him or her the same discount they saw you give the other customer?

[King Belieal]

So I was selling to a particular customer at a discounted rate. And another customer walked into the farm. And she knows the fixed price of my products. But she saw the discounted price that I sold for the other customer. She accused me of being partial and insisted I must sell for her at the same price that I sold for the other customer.

What would you do in that situation?

 

[Kera]

This is the reason why some businesses don't disclose their deals with some special customers. You must give that customer the same discount.

 

[eLdavis]

If i am giving a discount to one, i don't let the other customers know unless i am ready to give it to all. Then again in situations like this i would simply explain to the customer why that one in particular is having a discount.

 

[Min George]

If i am giving a discount to one, i don't let the other customers know unless i am ready to give it to all. Then again in situations like this i would simply explain to the customer why that one in particular is having a discount.

I don't think that explanation would work. The customer in question would always accuse you of favoritism. Just give the same discount to the customer and take the loss.