Why businesses lose customers

[allison001]

Customers has an important role to play in the business organization, but many people don't know what to do so as to keep their customers. What makes businesses lose their customers?

 

[Starmix]

That would surely happen if the business owner lacks strong management, lacks expertise, and the products sold are not of good quality. The services might be poor letting people go away from the business center and find a better one.

 

[duniquefx]

There are many reasons why businesses lose customers. One common reason is poor customer service. If customers feel like they're not being heard or their needs are not being met, they are likely to take their business elsewhere. Another reason is a lack of trust. Customers need to feel confident that a business is honest and transparent in its dealings. Additionally, a lack of innovation can lead to customers feeling like a business is outdated or behind the times. Finally, a lack of engagement or connection with customers can lead to them feeling unvalued and unimportant.

 

[Obasegunmartin]

Many times small businesses (SMEs) fail by losing the trust the customers have in them and this is a result of bad customer services. I feel SMEs can be better by making their customers a part of the business.

 

[eLdavis]

Most business loose customers simply due to poor treatment. There are many businesses today that do not know how to treat their customers properly.

 

[Ifiokke]

It because if the business does not have a good products it can course to lose a good's customers.

Post automatically merged: Dec 15, 2023

Most business loose customers simply due to poor treatment. There are many businesses today that do not know how to treat their customers properly.

Sure brother thee are many business that does not know how to treat a customers it can course to lose customers.

 

[Shortie]

It is not difficult to keep customers, if you are loyal to your customers and you provide good quality products or services you will for sure keep your customers coming back.

I have always found that those who tend to lose customers have usually been lazy in the service or product they offer and that is bound to make anyone not want to come back to a business.

 

[Kirubel]

Every business is based on customers, and every business owners need to work on satisfying their customers and making their customers happy so that those customers choose their business over anything.

 

[freelancermaria]

Businesses lose customers because of poor customer service. They do not provide A-OK after-sales service to customers. In addition, they are not satisfied with the product and there is a lack of innovation.

 

[Augusta]

You would lose customers with no standard quality of products, you do not attend to customers promptly and have no competitive pricing

 

[Kross]

Businesses lose customers primarily to poor products and services. Also due to unethical practices in business.

 

[neku]

Some of the larger internet companies are extremely dishonest, they spread fake defamatory rumors, due to which some smaller businesses are losing their customers.

 

[eLdavis]

It because if the business does not have a good products it can course to lose a good's customers.

Post automatically merged: Dec 15, 2023

Sure brother thee are many business that does not know how to treat a customers it can course to lose customers.

Yes we have had issues like this at my previous working place. Most of the customers stopped coming because of how some of the staffs was treating them.

 

[Springtime]

There are many reasons a business loses its customers. It can be due to poor quality products, poor customer service and the price is not competitive.

 

[King Belieal]

One of the major reasons that businesses lose customers is when they fail to communicate value to the customers.