Banks are responsible for their clients in some way so they don't allow anything what they can't control. Also if they borrow money to client and client lose it in crypto trading, how they will charge it back?
It is simple. Crypto is not accepted by the government of the country. The bank would accept dollars because the government accepts it. But would not accept crypto simply because the government has not accepted it.
Almost some central banks in the world prohibit crypto, because no one controls crypto, although it is possible that banks accept crypto as savings like crypto wallets, but do not also allow it as a medium of exchange.
The banks don't allow crypto transactions because the way crypto is built, it is meant to bypass all central regulations and control which the bank system is built on.
In many countries where crypto is legal and is regulated, banks allow uses to buy crypto and even receive crypto deposit (but it will be deposited ad equivalent fiat currency)
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