Withdrawing from ATM, Balance Reduced but No Money Comes Out.

[Suba]

It just happened, on my way home, I remembered I needed cash for shopping at a small shop etc, so I stopped at an ATM near a minimarket, the situation was quiet but there was a woman inside the ATM, so I had to wait for her to come out, she seemed confused but I had no intention of helping, until she opened the door and asked for help, that the money she withdrew around $ 150 did not come out, so I suggested checking the balance, and the balance was reduced, maybe the balance in the ATM box was empty, I said explaining and suggested that she go to the nearest bank office tomorrow morning. and I also decided not to withdraw cash from the ATM. Have you ever encountered an incident like this, and is it also common in your country for ATM boxes to be empty of money?

 

[bluesky]

You should immediately report the matter to the bank manager where you have your account and get it solved.

 

[Starmix]

Yes, I experienced it and I was so scared. I withdrew $200 but no money came out from the ATM and when I did the balance check, my money was deducted with the said amount. I reported it to the guard on duty and he gave me a form to fill up and gave it to the bank teller. My money was returned. The bank failed to explain the reason.

 

[Augusta]

I have experienced same I think it is always a glitch by the machine. you just have to report the case almost immediately to get it resolved

 

[eLdavis]

This tends to happen from time to time over here, in most cases the money usually returns to back to your account within minutes, but in situations where it does not, it's best to report it to the bank.

 

[magnus2022]

It do happen. Sometimes, i will be debited when the ATM did not dispense money. It is common scenario here. After sometime, the money is reversed back to my account. In some cases, you have to go to bank to sort it out.

 

[Springtime]

Yes, I have this experience. No cash came out but there was a message on the display panel that the ATM box was empty. My bank balance has not been reduced.

 

[Starmix]

It's also a scary thing seeing no money came out after dispensing. I though my money was lost forever due to hacking. I was thankful the bank has able to retrieved my $200.

 

[Trush Jodie]

It is a common glitch that happens with ATM machines. You just need to complain to your own bank and that would be resolved.

 

[Fire&Rain]

It happens not all the time.but it does. What youbhave to do is report to the bank, tell them your situation. They will open a case for you and issue you witha case number. They will then use the information you provided to find evidence and if indeed it happens they will refund you your funds.

 

[Kera]

For banks in my country, it takes 5 working days for this to be resolved after filling the form in the bank.

 

[neku]

I have noticed that many people are facing this problem and complaining to the bank. I personally have not faced the problem, since I do not use an ATM card for cash withdrawal.