Your business reputation has been battered by a false claim. What would be your next move?

[King Belieal]

Sometimes, it happens that before we even get wind of it, the reputation of your business has been battered already by a false claim spreading around.

What do you do at that point to redeem the image of your business? Call the press, go on social media campaign?

How do you convince your customers that the claims is false?

 

[Abiodun]

The first thing Is to come out to people and debunk the information and give some possible information

 

[Augusta]

Yes you can verbally debunk this and then try to be trustworthy in all you do to avoid creating doubts in People mind

 

[Fidelia]

Yes you can verbally debunk this and then try to be trustworthy in all you do to avoid creating doubts in People mind

That's just the way. How you handle it going forward would be the key to how the people would believe whatever you said to debunk the false claim.

 

[eLdavis]

I think the right thing to do would be to come out openly with facts on how does claims are false. Also look for something positive to do, that would help change their view as well.

 

[magnus2022]

The first thing to do is to debunk the false claim. Your can use any media that is within your locality to reach out to your customers and prospective customers. Secondly, stand engaging in community support programs to boost the confidence of the populace in your business.

 

[Starmix]

I have to talk to the person spreading the false claim and if he or she won't appear, I will see the court and file a case to clear my name.

 

[eLdavis]

True, the best and first thing to do would be to talk to them about it and if there is no positive change, then you can take the necessary action.

 

[Starmix]

That's the only remedy to file a report and see a lawyer in case the person is not minding to pay his responsibility.